In America, the U.S. Department of Transportation is kind enough to let people who have been involved in accidents have their say. The following accidents involving identical vehicles are listed on the website of the United States Department of Transportation. (Search mask e.g. services brakes)
I removed the name of the manufacturer in the text due to legal constraints, but it can be found on the NHTSA page.
Brake failure (7 cases)
July 12, 2024 NHTSA ID NUMBER: 11601448Components: ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
NHTSA ID Number: 11601448
Incident Date July 10, 2024
Consumer Location Unknown
Vehicle Identification Number 1V2CMPE82PC****
Summary of Complaint
This is an all electrical vehicle, When we first got it had a issue right away the car was stuck on reverse and we could not do anything, they kids where in the back and had to press the breaks to hold it in place and could not release it. We were in a parking lot, after awhile the system rebooted and it was normal. Brought it to the dealership and got it serviced and they said nothing was wrong with it. Second recent issue car powered down could not do anything while on the road lost all control. This is a huge issue if there was a car behind us going fast speed could be fatal! the power down issue has happened to us 3 times. Currently at the dealership to review but we have no confidence they will find a issue.
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July 10, 2024 NHTSA ID NUMBER: 11600784Components: SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
NHTSA ID Number: 11600784
Incident Date July 5, 2024
Consumer Location UNIVERSITY PLACE, WA
Vehicle Identification Number 1V2FMPE82PC****
Summary of Complaint
My 2023 [car] suddenly accelerated and lunged forward (while my foot was on the brake) as I was turning right into a parking spot. I was going very slow with my foot on the brake . The [car] lurched forward which propelled me in the wall of a concrete building that I was parking at (luckily no damage to the building). The acceleration was so powerful it’s like I floored it and frightening. None of the warning signals, sensors or collision warnings went off, nor did the emergency braking (when an object is too close in the front of the vehicle). After the [car] went into the wall- it had registered that there was a collision (but nothing before). There was damage to the lower plastic bumper, the hood popped open (the latch to open the hood inside the vehicle now did not work) and some paint scratches. This had never happened before, I have taken it to my local [manufacturers] dealer service department, unfortunately they have not been able to reproduce the issue. Had I been coming to stop at a traffic light, or been in a busy parking lot, it could have been much worse as this could have lurched into another vehicle, pedestrian or business store front.
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June 10, 2024 NHTSA ID NUMBER: 11593431Components: VEHICLE SPEED CONTROL, SERVICE BRAKES
NHTSA ID Number: 11593431
Incident Date June 7, 2024
Consumer Location STATEN ISLAND, NY
Vehicle Identification Number 1V2DNPE8XPC****
The contact owns a [.]. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle rear-ended the contact’s other parked vehicle. The contact stated that the vehicle crashed into the contact’s residential iron fence and the fence was damaged. In addition, the vehicle crashed into the contact’s home and damaged the 6ft window. The contact stated that the failure occurred while the contact was parking the vehicle in the contact’s driveway. The contact stated that the front end of the vehicle was damaged. In addition, the rear end of the parked vehicle was damaged. There were no injuries sustained. No police or fire reports were filed. The contact stated that the vehicle was previously taken to the dealer for a service appointment on May 30, 2024. The vehicle remained at the contact’s residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800.
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August 7, 2023 NHTSA ID NUMBER: 11537008
Components: FORWARD COLLISION AVOIDANCE
NHTSA ID Number: 11537008
Incident Date July 28, 2023
Consumer Location NORTH HILLS, CA
Vehicle Identification Number 1V25MPE87PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES0
DEATHS0
The contact stated that while coming to a stop at 7MPH, the brake pedal was depressed but the vehicle accelerated. The contact then attempted to switch lanes but crashed into the vehicle in front at 20mph. The air bag did not deploy. There were no injuries reported. No police report was filed. The vehicle did not display any warning messages. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired as of yet. The manufacturer was made aware of the failure. The failure mileage was 200.
June 30, 2023 NHTSA ID NUMBER: 11529698
Components: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
NHTSA ID Number: 11529698
Incident Date April 2, 2023
Consumer Location Unknown
Vehicle Identification Number 1V2VMPE88PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES1
DEATHS0
I have never been in an accident in my entire life, never got pulled over by a cop, and have only ever driven one car prior to [this car]. I always have my car in “B” mode. During the crash on 4/02 I was going about 40 to 35 mph coming off the highway tried to slow down more to 25 to go on the roundabout but it wouldn’t, I had the brake collision assistance on, but unfortunately it did not assist me in trying to stop, even when I pressed down on the brake pedal completely. When I tried to turn the steering wheel, that had locked and I was unable to avoid hitting the sign and curb and going over the cement median which cause both my left tires to go flat. I got a call from the SOS and at that time the person was talking to me, I had to maneuver my car off the cement median to move it to a safer road as I was in the middle of a dangerous place and it needed to be towed. The road I had the incident on is the one I take to work every day and I have never had an issue. There was no issues with the weather on that day ether. I have only driven this car 703 miles.
1 Affected Product
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April 12, 2023 NHTSA ID NUMBER: 11516620
Components: AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
NHTSA ID Number: 11516620
Incident Date March 24, 2023
Consumer Location Unknown
Vehicle Identification Number 1V2VMPE88PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES1
DEATHS0
I have never been in a car accident in my entire life. This was my first ever electric vehicle, and I really loved driving it for the one week I owned it before the brakes failed to stop it. On 03/31 I had to restart the software several times because it froze when i was trying to connect it to Apple Carplay, but it was fine the next day. During the crash, I had the brake collision assistance on, but unfortunately it did not assist me in trying to stop, even when I pressed down on the brake pedal completely. When I tried to turn the steering wheel, that had locked and I was unable to avoid hitting a sign and curb. The road I had the incident on is the one I take to work every day and I have never had an issue. There was no issues with the weather on that day ether. Not only did the brakes not work but the the brake assist failed, the collision avoidance system, the steering wheel locked, and the airbags failed to deploy. Both my left side tires became flat. If I would have known how unsafe this was, I would have never selected it in the first place. I chose this vehicle because I thought I would be safe and I wanted to save money on gas. I am so extremely terrified to drive this car and the dealership service center claimed there was nothing wrong with the car.
1 Affected Product
1 Associated Document
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January 17, 2023 NHTSA ID NUMBER: 11502213
Components: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
NHTSA ID Number: 11502213
Incident Date January 16, 2023
Consumer Location SONOMA, CA
Vehicle Identification Number 1V2FMPE81PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES0
DEATHS0
Day two owning [the car], driver’s door would not open. I was at the dealership at the time and I was told to make an appointment to fix it. I was also told, it was a thing happening with some [new car]. Some sort of short circuit. I went home, did some research, I learned about the recall. I questioned a person on the phone (from dealership) about the notice. They did not answer whether it was safe to drive. On the way to the dealership to fix the door issue, I was involved in a crash. Leaving a red light a car stopped short to avoid a dog. I saw it, hit the brakes all the way down to the floor. [My car] decelerated but did not stop and I braced for impact. I rammed into the car in front of me. I left car at the dealership, I have yet to hear back if it was vehicle malfunction. Timeline: Jan 3: New Car purchased Jan 5: Driver’s door would not open from outside. I was told to make an appointment due to limited technicians. I was on site at the [manufacturer] at the time Jan 6: I sent over a text to sales team with a screenshot showing me the recall. No reply from [manufacturer] Jan 16: On my way to [the manufacturer] for recall, i was involved in a crash.
1 Affected Product
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Independent acceleration (4 cases)
February 15, 2024 NHTSA ID NUMBER: 11572142Components: UNKNOWN OR OTHER, SERVICE BRAKES, ENGINE
NHTSA ID Number: 11572142
Incident Date February 13, 2024
Consumer Location DIAMOND BAR, CA
Vehicle Identification Number 1V2GNPE83PC****
Summary of Complaint
When I am parking at 5mph in a medical center parking structure, the car suddenly got an uncontrollable acceleration that hit the parking cement and hit the wall in front of the parking area. I cannot imagine that if it is not in the parking structure with 5 mph, it will be fatal or injured and hit more people and cars on the freeway. I want a safe vehicle and spent over $55K for my daily chore. I lost confident on an electric vehicle, and hope your agency will iron all these out prior to introduce to the public. It is similar to the following case: An owner from Georgia describes what happened after getting into the [car], putting a foot on the brake, and then putting it into gear. “The car jumped forward and I had to press brakes with all my strength to keep it from accelerating to full ‘throttle.’ It did the exact same when I put it in reverse. I turned the car off, got out, gave it a couple of minutes, and tried two more times. It did the same thing every time. “It is like the accelerator is pressed to the floor as soon as you put it in gear without you touching it. I almost hit my house due to the wheels being turned before the first try.” Having had the car for only two weeks, “I called a tow truck to take it to the dealer.”
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July 18, 2024 NHTSA ID NUMBER: 11603099Components: VEHICLE SPEED CONTROL, SERVICE BRAKES
NHTSA ID Number: 11603099
Incident Date July 17, 2024
Consumer Location LONGMONT, CO
Vehicle Identification Number 1V2FMPE88PC****
Summary of Complaint
The contact owns a 2023 [.]. The contact stated while driving at 5 MPH, the service brake independently activated and steered in the opposite direction in which the vehicle was being steered. The vehicle independently accelerated and crashed into the rear of a parked vehicle. The parked vehicle was damaged to the rear of the vehicle. The contact’s vehicle was damaged to the front center of the vehicle. The contact’s adult daughter and adult friend were passengers in the vehicle when the failure occurred. The contact stated that no injuries were sustained. No Police report was filed. The contact stated that the driver of the parked vehicle confirmed that the contact did not have control of the vehicle when the failure occurred. The contact’s vehicle was taken to the dealer, however the contact was requested to pay a diagnostic fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
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April 14, 2023 NHTSA ID NUMBER: 11517068
Components: UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE
NHTSA ID Number: 11517068
Incident Date April 6, 2023
Consumer Location Unknown
Vehicle Identification Number 1V2FMPE89PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES0
DEATHS0
2200 Woodland Pointe Avenue
Herndon, VA 20171
(248) To Whom It May Concern RE: VIN: [XXX] Unexpected acceleration The above vehicle was involved in an unwarranted accident fortunately only involving vehicles. In a parking lot at rolling speed while turning right into the parking space the vehicle charged ahead full throttle crossing a parking bumper, 8’-0” inch loose dirt, another parking pumper, and still full throttle into an SUV in the opposing parking space. Many including the investigating State Trooper, the body shop working on the vehicle, and numerous internet similar accidents strongly suggested an unsafe condition vs. an unsafe action. We drive [another car] with the tech equipment, other [car’s], etc. and all have the emergency braking benefit. They will not drive themselves into a wall, parked car etc. Additionally the air bags did not deploy – wife’s shoulder was bruised significantly. Understandably, my wife no longer wishes to drive the vehicle which accounts for this letter to you. We would like to return the vehicle for a full refund immediately. Would you please consider the request to return our purchase funds and sales tax. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
1 Affected Product
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April 12, 2023 NHTSA ID NUMBER: 11516620
December 5, 2022 NHTSA ID NUMBER: 11496048
Components: VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
NHTSA ID Number: 11496048
Incident Date December 3, 2022
Consumer Location OAK PARK, IL
Vehicle Identification Number 1V2GNPE86PC****
Summary of Complaint
CRASHYes
FIRENo
INJURIES0
DEATHS0
While I was pulling into a parking space in a parking garage, the car suddenly accelerated to a high rate of speed and crashed into the wall of the parking garage. The front and side air bags deployed. The crash caused significant front end damage to the car. The passenger (my husband) was not hurt but I have bruises on my head, nose, chest, and abdomen from the steering wheel and seat belt. I was not sure that I had caused the crash, so checked the internet for any information and found that this has occurred to other drivers of this car. I have not yet gotten the read out of the car’s black box. There were no warnings or messages before the crash. I am currently arranging the towing of the car.
1 Affected Product
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